#Em client gmail imap error how to#
#Em client gmail imap error password#

IMAP/SMTP servers are required to have SSL certificates signed by a trusted Certificate Authority.

Unauthorized - SSL Certificates not trusted

#Em client gmail imap error password#

Follow your email provider's steps to create an app-specific password, and use that app-specific password to log in.īelow are links to documentation on this issue for some commonly used providers: Some email clients require users to create an app-specific password in order to login. Unauthorized - App password required for connection If this is the case, your IT team will need to add the IP addresses HubSpot uses to connect your inbox to your allowlist. Your IT team might only allow certain IP addresses to authenticate with your inbox.Check to see if your server requires an app specific password.Check with your IT team to see if your setup requires a custom username to connect. Some servers require a custom username to log in.Confirm the email and password are correct.Unlike the other errors, this one can happen during either the IMAP or SMTP connection process. There was an authentication error from your server indicating the credentials are incorrect. Your IT team might only allow certain IP addresses to connect with your inbox.Verify the server meets the technical requirements for connecting via IMAP and SMTP.

Confirm the IMAP server and port is correct.

HubSpot cannot connect to the corresponding IMAP server on the given port.

#Em client gmail imap error how to#

In the Table of Contents on the right, select an error message to learn about where the error occurred and how to resolve it. For example, if you see a SMTP Settings Incorrect error it means HubSpot could successfully connect and log into to the IMAP server, but encountered an error connecting to the SMTP server. Understanding the process can help you better understand where the error occurred and how to resolve it. To verify the inbox is working, HubSpot sends a test email from your inbox to the BCC address for your account.HubSpot logs into the SMTP server with the email address and password that you entered, or the custom username if provided.HubSpot connects to the corresponding SMTP server on the given port.HubSpot logs into the IMAP server with the email address and password that you entered, or the custom username if provided.HubSpot connects to the corresponding IMAP server on the given port.To better understand why the error occurred, review the steps that take place in order to successfully connect your inbox via IMAP and SMTP: When you connect your inbox via IMAP and SMTP, you might receive an error during the connection process or in your email integration settings.